Terms and Conditions
Inhoud
Below is the content in Markdown, with h2 headings and all lists converted to numbered lists:
Article 1 - Definitions
In these terms and conditions, the following terms shall have the following meanings:
- Cooling-off period: the period within which the consumer can exercise his right of withdrawal;
- Consumer: the natural person who is not acting in the exercise of profession or business and enters into a distance contract with the entrepreneur;
- Day: calendar day;
- Duration of transaction: a distance contract relating to a series of products and/or services, of which the delivery and/or purchase obligation is spread over time;
- Durable data carrier: any means that enables the consumer or trader to store information that is addressed to him in person in a way that facilitates its future use or unaltered reproduction of the stored information;
- Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the withdrawal period;
- Standard form: the standard form for cancellation that the entrepreneur makes available and that a consumer can fill in when he wants to make use of his right of cancellation;
- Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance;
- Distance contract: a contract in which, within the framework of a system organised by the entrepreneur for distance selling of products and/or services, up to and including the conclusion of the contract, only one or more techniques for distance communication are used;
- Technology for distance communication: means that can be used to conclude an agreement, without the consumer and entrepreneur being in the same room at the same time;
- General Terms and Conditions: the present General Terms and Conditions of the entrepreneur.
Article 2 - Identity of the entrepreneur
- Bakerbros B.V. (trading as Future Mom Academy)
- Paulus Potter 16
- 1191 WM Ouderkerk a/d Amstel
- Telephone number: 0647002222 on working days from 09:00 to 17:00
- Email address: info@futuremomacademy.nl Chamber of Commerce number: 82636583 VAT identification number: NL863934584B01
Article 3 – Applicability
These general terms and conditions apply to any offer made by the entrepreneur and to any distance contract and orders between entrepreneur and consumer that are concluded.
Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be viewed with the entrepreneur and that they will be sent free of charge as soon as possible at the request of the consumer.
If the distance contract is concluded electronically, then, contrary to the previous paragraph, and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that the consumer can easily store it on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general conditions can be reviewed electronically and that they will be sent electronically or otherwise free of charge at the consumer's request.
In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply mutatis mutandis, and in the event of contradictory general terms and conditions, the consumer can always rely on the applicable provision that is most favourable to him.
If one or more provisions in these general terms and conditions are at any time wholly or partially null and void or are nullified, the rest of the agreement and these terms and conditions will remain in force and the provision in question will be immediately replaced by mutual agreement with a provision that comes as close as possible to the original.
Situations that are not covered by these general terms and conditions should be assessed in accordance with the spirit of these general terms and conditions.
Any ambiguities about the explanation or content of one or more provisions of our terms and conditions should be explained in accordance with the spirit of these general terms and conditions.
Article 4 – The offer
If an offer is of limited duration or if certain conditions apply, it shall be explicitly stated in the offer.
The offer is non-binding. The entrepreneur is entitled to change and adapt the offer.
The offer contains a complete and accurate description of the products and/or services being offered. The description is sufficiently detailed to enable the consumer to properly assess the offer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or errors in the offer are not binding for the entrepreneur.
All images and specifications in the offer are indicative and cannot be used to claim damages or terminate the agreement.
Images accompanying products are a true representation of the products offered. The entrepreneur cannot guarantee that the colours displayed correspond exactly with the real colours of the products.
Each offer contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer. This concerns in particular:
- the price including taxes;
- the manner in which the contract will be concluded and which actions are required for this;
- whether or not the right of withdrawal is applicable;
- the method of payment, delivery and implementation of the contract;
- the period for accepting the offer, or the period within which the entrepreneur guarantees the price;
- the rate for distance communication if the costs of using the technique for distance communication are calculated on a basis other than the regular basic rate for the means of communication used;
- whether the contract is filed after its conclusion, and if so, how the consumer can consult it;
- the way in which the consumer, before concluding the contract, can check the information provided by him under the contract and repair it if desired;
- the codes of conduct to which the entrepreneur is subject and the way in which the consumer can consult these codes of conduct electronically;
- the minimum duration of the distance contract in the case of an extended transaction.
The offer
GOOD INFORMATION FOR YOUR DELIVERY IN THE ONLINE COURSE FROM FUTURE MOM
In the online course ‘Basics about giving birth’, midwife Geke takes you through facts, trivia and information about giving birth. The final preparations, the first contractions, the effect of hormones and the pushing stage are all covered!
In the last module, we discuss ‘What if things don't go as planned’, so that you are well prepared in the event of a medical indication.
Cheerful, down-to-earth and accessible. This childbirth course is perfect for you!
For only €139.50 you get:
- A complete online childbirth course, which you can follow at your convenience via the website and the handy app;
- 9 modules with 24 professional videos full of information, made by Geke, midwife;
- 7 handouts with summaries and handy checklists;
- Your login details sent directly to your email, so you can start today;
- 9 months of access to look back at everything at your leisure.
Will you become a member now? Then you will receive two bonus modules for free:
- Bonus video 1: ‘Giving birth at home or in the hospital?’
- Bonus video 2: ‘Mindset during childbirth’
Article 5 - The contract
Subject to the provisions of paragraph 4, the contract becomes valid when the consumer accepts the offer and fulfils the corresponding conditions.
If the consumer has accepted the offer electronically, the trader shall immediately confirm receipt of acceptance of the offer electronically. The consumer can dissolve the contract as long as receipt of acceptance has not been confirmed by the trader.
If the contract is concluded electronically, the entrepreneur will take appropriate technical and organisational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.
The entrepreneur can – within the law – inform themselves as to whether the consumer can fulfil their payment obligations, as well as all the facts and factors relevant to responsibly entering into the distance contract. If, based on this investigation, the entrepreneur has good reasons not to enter into the agreement, they are entitled to refuse an order or request, providing reasons, or to attach special conditions to the execution.
The entrepreneur shall send the following information to the consumer with the product or service, in writing or in such a way that the consumer can store it in an accessible manner on a durable medium:
- The visiting address of the establishment of the entrepreneur where the consumer can go with complaints;
- The conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
- The information about guarantees and existing after-sales service;
- The information contained in article 4, paragraph 3 of these conditions, unless the entrepreneur has already provided this information to the consumer before the execution of the agreement;
- The requirements for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration.
In the case of an extended transaction, the provision in the previous paragraph only applies to the first delivery.
Every agreement is entered into under the suspensive conditions of sufficient availability of the products in question.
Article 6 – Right of withdrawal
When purchasing products, the consumer has the option to dissolve the agreement without giving reasons within 14 days. This reflection period commences on the day after receipt of the product.
If the consumer wishes to make use of their right of withdrawal, they are obliged to inform the entrepreneur of this within 14 days of receipt of the product.
If, after the periods specified in paragraphs 2 and 3, the customer has not indicated that they wish to exercise their right of withdrawal or returned the product to the entrepreneur, the purchase is final.
Article 7 – Costs in case of withdrawal
- If the consumer exercises his right of withdrawal, he shall only be liable for the cost of returning the goods.
- If the consumer has paid an amount, the entrepreneur shall refund this amount as soon as possible, but no later than 14 days after the withdrawal.
Article 8 – The price
- The prices of the products and/or services provided shall not be raised during the validity period given in the offer, subject to changes in price due to changes in VAT rates.
- All prices indicated in the provision of products or services are inclusive of VAT.
- All prices are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typesetting errors. In the event of printing and typesetting errors, the entrepreneur is not obliged to deliver the product at the incorrect price.
Article 9 - Conformity and Warranty
The entrepreneur guarantees that the products and/or services fulfil the contract, the specifications stated in the offer, the reasonable requirements of reliability and/or serviceability and the statutory provisions and/or government regulations that existed on the date that the contract was concluded. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur on the basis of the contract.
Any defects or incorrectly delivered products must be reported to the entrepreneur in writing within 14 days of delivery.
Article 10 - Delivery and execution
- The entrepreneur will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.
- The place of delivery is deemed to be the address that the consumer makes known to the company.
- With due observance of what is stated in article 4 of these general terms and conditions, the company will fulfil accepted orders with convenient speed but at the latest within 30 days, unless a longer delivery period has been agreed to by the consumer.
- If delivery is delayed or if an order cannot be filled or can be filled only partially, the consumer will be informed about this within 30 days after placing the order. In that case, the consumer has the right to terminate the contract free of charge and is entitled to possible damages.
- In the event of dissolution in accordance with the previous paragraph, the entrepreneur shall repay the amount that the consumer has paid as soon as possible, but no later than 14 days after such dissolution.
Article 11 – Payment
- Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the reflection period as referred to in Article 6, paragraph 1. In the case of an agreement to provide a service, this period starts after the consumer has received confirmation of the agreement.
- The consumer has the duty to immediately report any inaccuracies in the payment details provided or stated to the entrepreneur.
- In the event of non-payment on the part of the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer in advance.
Article 12 – Complaints procedure
- The entrepreneur has a sufficiently publicised complaints procedure and handles complaints in accordance with this procedure.
- Complaints about the implementation of the agreement must be submitted to the entrepreneur within 7 days, fully and clearly described, after the consumer has identified the defects.
- Complaints submitted to the trader will be answered within a period of 14 days, starting from the date of receipt. If a complaint requires a foreseeable longer processing time, a reply will be sent within 14 days confirming receipt and indicating when the consumer can expect a more elaborate reply.
- A complaint does not suspend the entrepreneur's obligations, unless the entrepreneur indicates otherwise in writing.
- If a complaint is found to be well-founded by the entrepreneur, the entrepreneur shall replace or repair the products delivered free of charge, at the entrepreneur's discretion.
Article 13 – Disputes
- Contracts between the entrepreneur and the consumer to which these general terms and conditions apply, are exclusively subject to Dutch law, even if the consumer lives abroad.
- The Vienna Sales Convention does not apply.
Article 14 – Additional or different provisions
Additional provisions or provisions deviating from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.
Future Mom Academy
Paulus Potter 16
1191 WM Ouderkerk a/d Amstel
E-mail address: info@futuremomacademy.nl